As many of you are already aware, I had been out of the office due to the sudden illness and passing of my mother in December.  After the emotional struggle of losing a loved one, I was once again sidelined with back pain and subsequent surgery which helped immensely, but is an ongoing challenge.

I would like to thank clients/friends who proved incredibly patient, understanding and supportive.  We have always said we have the privilege to work with some of the greatest people; this experience has only proven this true beyond belief.

To the wonderful team members at Lighthouse, I can’t thank you enough for rallying around me during my time away and in recovery.  The extent of your support has been truly amazing and I am forever grateful to you.

The importance of financial planning, goal setting, and especially the sometimes lost notion of “life is not a destination, but a journey” has been reconfirmed to me hundreds of times over. With my new found respect for family, health, and time, I look forward to and value the opportunity of partnering with you to ensure you make the most of your journey.

We all have struggles in life, but as mom was fond of saying, “Don’t sweat the small stuff, and it’s all small stuff”.

Thank You,

Luke Carey

Purchasing a home is one of life’s major landmarks for some;  it is even a dream come true for others.  FHA loans are designed for low to moderate income borrowers who are unable to make a large down payment. FHA loans allow the borrower to borrow up to 97% of the value of the home. The 3% down payment requirement can come from a gift or a grant, which makes FHA loans popular with first time buyers.

When you begin to seriously consider purchasing a new home it is important that you follow some simple steps to make sure that the process runs smoothly. The first thing you should do is an analysis of your debt to income ratio. This important step will let you know what type of home you can afford based on your monthly income and expenses.

http://www.fha.com/fha_requirements_debt

(Helpful Link!)

The next important step in purchasing a new home is to get pre-approved for a home loan. The peace of mind that comes with knowing that your mortgage loan and credit reports have been approved will allow you to shop for your new home with confidence. When you find a home and are ready to make an offer, the fact that you have already been pre-approved for your loan amount will give the seller confidence in you as a buyer!

Here’s the new 2013 FHA Limit’s on what you can Borrow for a Home in Your State:

NJ — http://www.fha.com/lending_limits_state.cfm?state=NEW%20JERSEY

NY — http://www.fha.com/lending_limits_state.cfm?state=NEW%20YORK

CT — http://www.fha.com/lending_limits_state.cfm?state=CONNECTICUT

PA — http://www.fha.com/lending_limits_state.cfm?state=PENNSYLVANIA

FL — http://www.fha.com/lending_limits_state.cfm?state=FLORIDA

With another year in the books and the first month of the New Year quickly coming to an end, we would like to share important dates:

 

January 2013: All employers, businesses, banks and other financial institutions begin preparing the numerous tax documents to be mailed out to us individuals.

 

January 30, 2013: The IRS starts accepting tax returns for processing.  There are a few types of tax returns that will have to wait till late February to mid-March, but the basic U.S. Individual Tax Return may begin to be filed.

 

January 31, 2013: The deadline for employers to mail out W-2 Forms to their employees, as well as the deadline for businesses to provide 1099 statements.  Other important information required to be mailed out is non-employee compensation, bank interest, dividends, and distributions from a retirement plan. (If you do not receive information on a retirement account or savings account, chances are the interest did not exceed $10.)

 

February 15, 2013: Deadline for employees who claim exemption from withholding to file a new Form W-4 with their employers. Also, the deadline for financial institutions to mail out Form 1099-B, relating to sales of stocks, bonds or mutual funds through a brokerage account and Form 1099-S, relating to real estate transactions.

 

March 1, 2013: Deadline for farmers and fisherman who have a balance due on their taxes to file their individual tax return and pay the balance due to avoid any late payment penalties.

 

March 15, 2013: Deadline for corporate tax returns (Forms 1120, 1120A and 1120S) or to request automatic 6-month extension of time to file (Form 7004). It is the final deadline to file an amended corporate tax return (Form 1120X) for tax year 2009 and still claim a tax refund.

 

April 15, 2013: The most important deadline – to file individual tax returns (Form 1040, 1040A, or 1040EZ) or to request an automatic extension (Form 4868) for the year 2012. An extension provides an extra six months to file your return.  Payment of the tax is still due by April 15th.  You can submit payment for tax along with the extension form.  It is also the last day to make a contribution to traditional IRA, Roth IRA, Health Savings Account, SEP-IRA or your 401(k) for the 2012 tax year. If you do file an extension, you have till October 15th to fund a SEP-IRA or solo 401(k).  Lastly it is the deadline for estates, trusts, or partnerships to file an amended tax return and still claim a tax refund for the year 2009.

 

Please don’t hesitate to contact any of us at Lighthouse Financial Advisors with any questions or concerns you may have.  We will be working with and for you to make sure everyone is completed on time.  As always we look forward to any comments and discussions you may have on any of our posts. 

 

The New Year is a great time to reflect on what has happened over the past year. It’s also a great time to sketch a draft map for the years ahead. Like any journey, the past year and the years ahead will have plenty of twists and turns. With your own “UNIQUE” map, you can easily make course corrections and enjoy the journey as much as the destination.

As I reflect on the past year, the one thing that keeps popping into my head is how can we help you create your own unique map, and what an empowering tool it could be. There are plenty of APPS available to create a vision right on your phone. The one that resonated with me, which I started using last year, is https://workflowy.com/ It’s a personal TO DO LIST called “Organize your Brain”. I use it for keeping track of my goals “destination” and values that are important to me. It’s really easy to use and a lot of fun to cross items off as you accomplish them. The items you cross off stay in your history, so you can review your accomplishments whenever you like. This year I have added a few items to my workflowy to help me enjoy the journey.

1.       Express gratitude

2.       Be happy

3.       Live in the now

4.       Take care of my body, soul and mind

5.       Help others

Give it try and let me know what you think.

I want to personally express my gratitude to each of you for all the wisdom you are so willing to share with me every day.

And please let me/us know what we can do to help you build your own unique map. If you ever have any questions or concerns, please don’t hesitate to contact me.

Wishing you the best year ever!

Having recently started my career at Lighthouse Financial Advisors, I am working to obtain every bit of knowledge I can from Robert and the LFA team. I am very fortunate to have this opportunity and aspire to receive my CFP accreditation in the near future.  It is important to me to not only “learn from the best,” but to follow the Lighthouse principles in my personal life.

One of the tools that we use when meeting with our clients is the Financial Life Cycle, the seven stages used to determine your financial position.  I am currently in the first of the seven stages – “Building the Foundation.”  In this first stage, my primary strategy has been to follow the “Five Fundamentals of Fiscal Fitness.”

 

1.)    Save at least 10% of your annual income:

As far back as I can remember, my mother had always taught me the importance of saving and to appreciate money.  I always wanted to see how much I could fit into my piggybank!  A few years ago I began using an Excel spreadsheet to better track my finances.  Once I receive my check I automatically try to put at least 10% into a separate bank account.  This helps keep myself from “wasting” money on unnecessary things that most people in their twenties do.

 

2.)    Have sufficient liquidity:

As my life progresses, the number of bills that I am responsible for increases – so it certainly makes saving money a lot harder.  As we suggest to clients, I try to have at least 10% of my annual income in a cash reserve account, with another 20% in a secondary reserve.  It seems crazy, but nothing in life is guaranteed and it’s always important to have a backup plan in case something unexpected happens.

 

3.)    Fully fund your pensions:

Just the other day Robert called me into his office to help with my initial investment in my first 401(k).  It does not matter what age you are, you should take advantage of tax deferred savings plans, especially any that your employer will match your contributions.

 

4.)    Have the right size house:

For most middle income Americans, your home is the most significant investment you will ever have to make.  We recommend buying a home 2 ½ – 3 times your annual income and holding a mortgage of 50% or more of its value.  If the value of the home reaches 100% to 125% of your income, sell it and trade up.  I have been working hard since graduating college and plan to take the leap to home ownership within the next year or two.

 

5.)    Pay off all credit cards and consumer debt:

It is important to be aware of the differences between bad debt, good debt and acceptable debt.  Avoid the bad, use the acceptable debt wisely, and take advantage of the leverage of good debt.  Through high school and most of college, my mom advised me not to open a credit card (and as I reflect, I realize she had valid reason).   I am now grateful that I didn’t “ruin” my credit at a young age, as many friends have done.  When I did start using a credit card, I always made sure that I never purchased anything that I couldn’t afford to pay off in the next month.  As a result, at 23 years old, I was able to purchase a car in my own name.

 

I hope this information has been useful, as well as insightful, as I know many of our clients have children and grandchildren in a similar stage of life. I encourage you to discuss these important “5 Fundamentals of Fiscal Fitness” with your loved ones.  My current success would not have been possible without the help of many great people in my life – especially my parents, Robert and Donna.

Wishing you all a healthy and happy holiday season!

 

As many of us continue to cope with the aftermath of Hurricane Sandy, this NY Times article (http://www.nytimes.com/2012/11/29/nyregion/cost-of-coastal-living-to-climb-under-new-flood-rules.html?pagewanted=1&_r=1&ref=todayspaper&) examines the costs that could force many from coastal life. It was estimated the fewer than 30% of NY homes affected had flood insurance. FEMA states that homeowners in storm-damaged coastal areas who had flood insurance — and many more who did not, but will now be required to — will face premium increases of as much as 20% to 25% per year beginning in January, under legislation enacted in July to shore up the debt-riddenNational Flood Insurance Program. This means that premiums will double for new policyholders and for many old ones within three or four years under the new law.

Avoiding the expense of flood insurance will become harder because the lenders who do enforce the insurance requirement will face higher penalties. It will take FEMA months to years to finalize the new flood maps which will reflect the damage from Sandy. It may take some time, but it should be a sound assumption that flood insurance and new building standards will be much more expensive and stringent.

Also please note:

  • NJ and NY declared Federal disaster areas will have until Feb 1st, 2013 to make any estimated payments.
  • While property taxes will likely increase in response to the rebuilding effort, NJ State law contains a provision which states that a property with a building or other structure that has been destroyed by a storm between Oct 1st and Dec 31st can have the assessment reduced to reflect the depreciation in value for that property. The landowner must provide the assessor with notice prior to Jan 10th, 2013. The assessor will value the property as of 1/1/2013 but will take into account any improvements made as of 1/1/2013. If you experience damage, we strongly suggest you call your town to have a re-assessment.
We wanted to share additional information that would be useful to our clients who have been affected by Hurricane Sandy:
The IRS on Friday announced that it will allow taxpayers who have been adversely affected by Hurricane Sandy to take hardship distributions or loans from their retirement plans (Announcement 2012-44). To qualify under the announcement, hardship distributions made on account of a hardship resulting from Hurricane Sandy must be made on or after Oct. 26, 2012, and no later than Feb. 1, 2013.

Under the relief provisions announced, a qualified employer plan will not be treated as failing to satisfy any requirement under the Code or regulations merely because the plan makes a loan or a hardship distribution for a need arising from Hurricane Sandy to an employee or former employee whose principal residence on Oct. 26, 2012, was located in one of the counties or Tribal Nations that have been identified as covered disaster areas because of the devastation caused by Hurricane Sandy. The relief also applies to employees whose place of employment was in one of these counties or Tribal Nations on that date or whose lineal ascendant or descendant, dependent, or spouse had a principal residence or place of employment in one of these counties or Tribal Nations on that date.

The IRS says plan administrators may rely on representations from the employee or former employee as to the need for and amount of a hardship distribution (unless the plan administrator has actual knowledge to the contrary), and the distribution will be treated as a hardship distribution for all purposes under the Code and regulations.

The relief applies to any Sec. 401(a), 403(a), or 403(b) plan that could, if it contained enabling language, make hardship distributions. It also applies to any Sec. 457(b) plan maintained by an eligible employer, and any hardship arising from Hurricane Sandy will be treated as an “unforeseeable emergency” for purposes of distributions from such plans.

The amount available for hardship distribution is limited to the maximum amount that would be permitted to be available for a hardship distribution from the plan under the Code and regulations. However, the relief provided by the announcement applies to any hardship of the employee, not just the types enumerated in the regulations, and no post-distribution contribution restrictions are required.

To make a loan or hardship distribution, a qualified employer plan that does not provide for them must be amended to provide for loans or hardship distributions no later than the end of the first plan year beginning after Dec. 31, 2012.

Under the announcement, a retirement plan will not be treated as failing to follow procedural requirements for plan loans (in the case of retirement plans other than IRAs) or distributions (in the case of all retirement plans, including IRAs) imposed by the terms of the plan merely because those requirements are disregarded for any period beginning on or after Oct. 26, 2012, and continuing through Feb. 1, 2013, with respect to distributions to individuals described above, provided the plan administrator (or financial institution in the case of distributions from IRAs) makes a good-faith diligent effort under the circumstances to comply with those requirements. However, as soon as practicable, the plan administrator (or financial institution in the case of IRAs) must make a reasonable attempt to assemble any forgone documentation.

Alistair M. Nevius, J.D.

November 16, 2012

 

As most of us in the tri state area returning to “normalcy” two weeks after Hurricane Sandy wreaked havoc throughout the east coast, many of you may now be contemplating the personal financial impact of the storm.  The information below from MoneyMattersNJ.com should help to answer some of your basic questions.  We of course encourage you to call or e-mail the office to discuss your specific situation in greater depth.

Rules for Casualty Losses
Losses for your personal-use property (such as your personal residence, household appliances, furniture and cars), are potentially deductible because the storm was a natural disaster. This deduction is limited to taxpayers who itemize their deductions.

If you have filed a claim for reimbursement (from insurance or otherwise) for which there is a reasonable prospect of recovery, no portion of the loss is deductible until the claim is resolved.

Generally, the amount of your casualty loss is determined by the decrease in fair market value (FMV) of the property as a result of the casualty, limited to the taxpayer’s adjusted basis in the property.

Two limitations apply to casualty loss deductions for personal-use property. First, a casualty loss deduction is allowable only for the amount of the loss that exceeds $100 per casualty. Second, the net amount of all of a taxpayer’s casualty losses (in excess of casualty gains, if any) is allowable only for the amount of the losses that exceed 10% of your adjusted gross income (AGI) for the year.

When to Take the Deduction
Since these casualty losses resulted from a federally declared disaster, you can claim the loss this year or in 2011 (the year before the loss was incurred). We will evaluate this option for you, as taking the loss via the filing of an amended 2011 income tax return may increase your tax savings and/or you may get your refund earlier than waiting to file your 2012 income tax return next year.

Information needed to claim the loss

  • Description of the property (or properties)
  • Their cost basis
  • The FMV before and after the casualty

Example
For instance, let’s review your potential tax loss if your personal vehicle that you purchased for $30,000 was destroyed in the storm which had a fair market value of $10,000 after three years of use. If your insurance company reimburses you $4,000, then your casualty loss would be $6,000. This $6,000 loss would be grouped with all your other storm losses subject to the $100 limit and 10% of your AGI.

Not every casualty results in a loss for tax purposes, and in some cases, you may have a “casualty gain.” For instance, suppose you purchased your home for $100,000 (your tax basis) and it has increased in value to $300,000. If your home is destroyed and you receive close to $300,000 in insurance, you will have a gain of close to $200,000. In certain cases, tax on a casualty gain can be avoided or deferred if the insurance proceeds are reinvested in replacement property.

Business Losses
Casualty losses on business property are basically computed in the same manner as personal property, except that the $100 deduction and 10% limit of AGI does not apply. Please feel free to contact us for further information.

>>Click here for more Hurricane Sandy tax relief information including postponed tax deadlines for individuals and businesses in New Jersey or New York, Disaster Unemployment Assistance to New Jersey residents, Disaster Treatment of Payments to Sandy Victims and Managing the Tax and Insurance Aftermath of Sandy.

I found the article below intriguing.  It helps explain specific issues Americans face, while preparing for retirement.  It was written by John C. Bogle, the founder and retired CEO of The Vanguard Group; also known for his famous book Common Sense on Mutual Funds: New Imperatives for the Intelligent Investor.  In this article John goes into how Americans are directing far too little, if not any, of their earnings into a retirement plan that could help them reach their essential goals of becoming self-sufficient.  He identifies “seven deadly sins” that are putting our retirement system in a dangerous situation.  I know personally I am grateful for the knowledge I have obtained working with the Lighthouse team, guiding me to become financially successful and not let the seven sins hurt my retirement in the future.  We always look forward to any comments and discussions you may have on any of our posts.  Enjoy!

The Inadequacy of Our National Savings:  By John C. Bogle

Underlying the  specific issues affecting our retirement plan system is that our national  savings are inadequate. We are directing far too little of those savings into  our retirement plans in order to reach the necessary goal of  self-sufficiency. “Thrift” has been out in America; “instant  gratification” in our consumer-driven economy has been in. As a  nation, we are not saving nearly enough to meet our future retirement needs.  Too few citizens have chosen to establish personal retirement accounts such  as IRAs and 403(b)s, and even those who have established them are funding  them inadequately and only sporadically. These investors and potential  investors are, I suppose, speculating that their retirement will be fully  funded by some combination of Social Security, their pensions, their  unrealistically high expectations for future investment returns, or (as a  last resort) from their families.
Broadly stated, we Americans suffer from a glut of spending and a (relative)  paucity of saving, especially remarkable because the combination is so  counterintuitive. Here we are, at the peak of the wealth of the world’s  nations, with savings representing only about 3 percent of our national  income. Among the emerging nations of the world—with per capita incomes less  than $5,000 compared to our $48,000—the saving rate runs around 10 percent,  and in the developed nations such as those in Europe, the savings rate  averages 9 percent, with several major nations between 11 and 13 percent. Our  beleaguered pension system is but one reflection of that shortfall.
The Seven Deadly Sins   Let’s now move from the general to the particular, and examine some of the  major forces in today’s retirement systems that have been responsible for the  dangerous situation we now face.
Deadly Sin 1: Inadequate Retirement Accumulation   The modest median balances so far accumulated in 401(k) plans make their  promise a mere shadow of reality. At the end of 2009, the median 401(k)  balance is estimated at just $18,000 per participant. Indeed, even projecting  this balance for a middle-aged employee with future growth engendered over  the passage of time by assumed higher salaries and real investment returns,  that figure might rise to some $300,000 at retirement age (if these  assumptions prove correct). While that hypothetical accumulation may look  substantial, however, it would be adequate to replace less than 30 percent of  preretirement income, a help but hardly a panacea. (The target suggested by  most analysts is around 70 percent, including Social Security.)
Part of the reason for today’s modest accumulations are the inadequate  participant and corporate contributions made to the plans. Typically, the  combined contribution comes to less than 10 percent of compensation, while  most experts consider 15 percent of compensation as the appropriate target.  Over a working lifetime of, say, 40 years, an average employee, contributing  15 percent of salary, receiving periodic raises, and earning a real market  return of 5 percent per year, would accumulate $630,000. An employee  contributing 10 percent would accumulate just $420,000. If those assumptions  are realized, this would represent a handsome accumulation, but substantial  obstacles—especially the flexibility given to participants to withdraw  capital, as described below—are likely to preclude their achievement. (In  both cases, with the assumption that every single contribution is made on  schedule—likely a rare eventuality.)

Deadly Sin 2: The Stock Market Collapse   One of the causes of the train wreck we face—but hardly the only cause—was  the collapse of our stock market, on balance taking its value from $17  trillion capitalization at the October 2007 high in U.S. stocks, to a low of  $9 trillion in February 2009. Much of this stunning loss of wealth has been  recovered in the rally that followed, and as 2012 began, the market value  totaled $15 trillion. Nonetheless, our nation’s DB pension plans—private and  government alike—are presently facing staggering deficits. And the  participants in our DC plans—thrift plans and IRAs alike—have accumulations  that fall short of what they will need when they retire.

Deadly Sin 3: Underfunded Pensions   Our corporations have been funding their defined benefit (DB) pension plans  on the mistaken assumption that stocks would produce future returns at the  generous levels of the past, raising their prospective return assumptions  even as the stock market reached valuations that were far above historical  norms. And the DB pension plans of our state and local governments seem to be  in the worst financial condition of all. (Because of poor transparency,  inadequate disclosure, and nonstandardized financial reporting, we really  don’t know the dimensions of the shortfall.) The vast majority of these plans  are speculating that future returns will bail them out.

Currently, most of these DB plans are assuming future annual returns in the  7.5–8 percent range. But with stock yields at 2 percent and, with the U.S.  Treasury 30-year bond yielding 3 percent, such returns are a pipedream. It is  ironic that in 1981, when the yield on the long-term Treasury bond was 13.5  percent, corporations assumed that future returns on their pension plans  would average just 6 percent, a similarly unrealistic—if directly  opposite—projection as 2012 began.

Corporations generate earnings for the owners of their stocks, pay dividends,  and reinvest what’s left in the business. In the aggregate, the sole sources  of the long-term returns generated by the equities of our businesses should  provide investment returns at an annual rate of about 7–8 percent per year  over the next decade, including about 2 percent from today’s dividend yield  and 5–6 percent from earnings growth. Similarly, bonds pay interest, which is  the sole source of their long-term returns. Based on today’s yield, the aggregate  return on a portfolio of corporate and government bonds should average about  3.5 percent. A portfolio roughly balanced between these two asset classes  might earn a return in the range of 5–6 percent during the coming decade.

Deadly Sin 4: Speculative Investment Options   A plethora of unsound, unwise, and often speculative investment choices are  available in our burgeoning defined-contribution (DC) plans. Here,  individuals are largely responsible for managing their own tax-sheltered  retirement investment programs—individual retirement accounts (IRAs) and  defined-contribution pension plans such as 401(k) thrift plans that are  provided by corporations, and 403(b) savings plans provided by nonprofit  institutions. Qualified independent officials of their employers seem to  provide little guidance. What’s more, they often focus on spurious  methodology that is too heavily based on historical data, rather than the  timeless sources of returns that actually shape the long-term investment  productivity of stocks and bonds, misleading themselves, their firms, and  their fellow employees about the hard realities of investing.

Deadly Sin 5: Wealth-Destroying Costs   The returns in our stock market—whatever they may turn out to be—represent  thegross returns generated by the publicly owned corporations  that dominate our system of competitive capitalism (and by investment in debt  obligations). Investors who hold these financial instruments—either directly  or through the collective investment programs provided by mutual funds and  defined benefit pension plans—receive their returns only after  the cost of acquiring them and then trading them back and forth among one  another. Don’t forget that our financial system is a greedy one, consuming  from 1 to 2 percentage points of return, far too large a share of the returns  created by our business and economic system. So we must recognize that  individual investors and pension funds alike will receive only the net  returns, perhaps in the 4 to 5 percent range, after the deduction of those costs.  To significantly enhance that return, less conventional portfolios using  “alternative” investments will have to deliver returns that far exceed their  own historical norms. To say the least, that is one more speculative bet.

Deadly Sin 6: Speculation In The Financial System   Speculation is rife throughout our financial system (and our world). High  stock market volatility; risky, often leveraged, derivatives; and  extraordinary turnover volumes have exposed the markets to mind-boggling  volatility. As I note earlier, some of this hyperactivity is necessary to  provide the liquidity that has been the hallmark of the U.S. financial  markets. But trading activity has grown into an orgy of speculation that pits  one manager against another—one investor (or speculator) against another—a  “paper economy” that has, predictably, come to threaten the real economy  where our citizens save and invest. It must be obvious that our present  economic crisis was, by and large, foisted on Main Street by Wall Street—the  mostly innocent public taken to the cleaners, as it were, by the mostly  greedy financiers.

Deadly Sin 7: Conflicts Of Interest   Conflicts of interest are rife throughout our financial system: Both the  managers of mutual funds that are held in corporate 401(k) plans and the  money managers of corporate pension plans face potential conflicts when they  hold the shares of the corporations that are their clients. It is hardly  beyond imagination that when a money manager votes proxy shares against a  company management’s recommendation, it might not sit well with company  executives who select the plan’s provider of investment advice. (There is a  debate about the extent to which those conflicts have actually materialized.)

But there’s little debate in the mind of Lynn Turner, former chief accountant  of the SEC: “Asset managers who are charging corporations a fee to manage  their money have a conflict in that they are also trying to attract more  money which will increase their revenues, and that money often comes from  companies who set up retirement accounts for their employees. There is not  disclosure, from the asset manager to the actual investors whose capital is  at risk, of the amount of fees they collect from the companies whose  management they are voting on. It appears the institutional investors  (including managers of mutual funds) may vote their shares at times in their  best interests rather than the best interests of those whose money they are  managing.” In trade union plans, the conflicts of interest are different, but hardly  absent. Insider dealing among union leaders, investment advisors, and money  managers has been documented in the press and in the courts. In corporate  defined benefit pension plans, corporate senior officers face an obvious  short-term conflict between minimizing pension contributions in order to  maximize the earnings growth that market participants demand, versus  incurring larger pension costs by making timely and adequate contributions to  their companies’ pension plans in order to assure long-term security for the  pension benefits they have promised to their workers. These same forces are  at work in pension plans of state and local governments, where the reluctance  (or inability) to balance budgets leads to financial engineering—rarely  disclosed—in order to justify future benefits.

Extracting Value From Society   Together, these Seven Deadly Sins echo what I’ve written at length about our  absurd and counterproductive financial sector. Here are some excerpts  regarding the costs of our financial system that were published in the Winter  2008 issue ofJournal of Portfolio Management: “…mutual fund  expenses, plus all those fees paid to hedge fund and pension fund managers,  to trust companies and to insurance companies, plus their trading costs and  investment banking fees … have soared to all-time highs in 2011. These  costs are estimated to total more than $600 billion. Such enormous costs  seriously undermine the odds in favor of success for citizens who are  accumulating savings for retirement. Alas, the investor feeds at the  bottom of the costly food chain of investing, paid only after all the  agency costs of investing are deducted from the markets’ returns … Once a  profession in which business was subservient, the field of money management  has largely become a business in which the profession is subservient. Harvard  Business School Professor Rakesh Khurana is right when he defines the  standard of conduct for a true professional with these words: ‘“I will  create value for society, rather than extract it.’ And yet money  management, by definition, extracts value from the returns earned by our  business enterprises.”
These views are not only mine, and they have applied for a long time. Hear  Nobel laureate economist James Tobin, presciently writing in 1984: “…we are  throwing more and more of our resources into financial activities remote from  the production of goods and services, into activities that generate high  private rewards disproportionate to their social productivity, a ‘paper  economy’ facilitating speculation which is short-sighted and inefficient.”  (In validating his criticism, Tobin cited the eminent British economist John  Maynard Keynes. But he failed to cite Keynes’s profound warning, cited  earlier, that business enterprise has taken a back seat to financial  speculation.) The multiple failings of our flawed financial sector are  jeopardizing not only the retirement security of our nation’s savers but also  the economy in which our entire society participates.

At Lighthouse Financial Advisors, Inc. we feel that this is directly in line with our values and business model. Each of these 7 items are always on our minds! Our continued growth due to client referrals is much appreciated and leads us to believe that we are doing a good job recognizing what YOU, our clients, really want. We encourage you to let us know how we are doing and if you have any suggestions on how we can improve!

It’s not just about your product or service. Customers want you to be the type of person they can trust to get the job done. What do your customers really want from you? No matter what your industry, your customers want more than just great products and workable solutions. What they really want to know is that you–personally–are the type of person whom they can trust to get the job done. Here are the seven things they want to see in you:

1. Independent Thinking

Customers want to know that you’ll represent their interests, even it’s not in your own financial interest–and particularly when the proverbial chips are down. (Of course, it’s your job to make certain that the chips stay up.)

2. Courage

Customers want to know that you can be trusted to do the right thing. They expect you to tell them if buying what you’re selling is a mistake, or not truly in their interests. That takes real guts.

3. Pride

The best customers don’t want you to truckle and beg. Because they’re trusting you to deliver, they want to work with proud, successful people who can handle even the most difficult tasks.

4. Creativity

Customers don’t have the time to sit and listen to cookie-cutter sales presentations. However, they always have time for somebody who can redefine problems and devise workable solutions.

5. Confidence

Customers are taking a risk when they buy from you. They both need and expect you to exude the kind of confidence that assures them you’ll do what it takes to make them happy.

6. Empathy

Customers want you to see the situation from their perspective. They want you to understand where they are, how their business works, and the challenges that they face–not just intellectually, but in your gut.

7. Honesty

Above all, customers want you to be honest with them. In fact, the previous six values are built upon a foundation of honesty. Without honesty, you have absolutely nothing to offer any customer.

 

7 Things Clients Are Looking For: Sales Source – Geoffrey James